THE Voice of Quality in New York's Mid-Hudson Valley
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NY/NJ Metro Section April Meeting – The Three Pillars of Change Management – EQ, IQ, and IT

April 11, 2017 @ 6:30 PM - 8:30 PM EDT


Change is hard. If you want to bring about some, you have to do three things – (1) Appeal to the heart; (2) Make (financial) sense, and (3) Make it be easy to do. Of course, it is easier said than done. During this month’s section meeting we’ll discuss some fundamentals, some challenges and some experiences of ‘making change happen‘.
Presented by: Neeraj Arora, Vice President & Global Consumer Business Partner – Science, AIG

Neeraj leads the Consumer-Science team, with projects across the Personal Lines, Life & Health, and Retirement businesses. He is responsible for engaging with and supporting Consumer business leaders in accelerating the use of data and analytics for enhancing the top and bottom line. In partnership with the Consumer teams, Neeraj is working to advance Pricing sophistication, Marketing ROI, UW effectiveness, Process efficiency and Customer centricity, all with an eye to long term sustainability.

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April 11, 2017
6:30 PM - 8:30 PM EDT
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Havana, NY
58 W 38th Street
New York, NY 10018 United States
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ASQ NY/NJ Metro Section
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