April PDM – My IBM Corporate Service Corps Assignment in Australia

In the summer of 2018, Steve Mazzuca worked with the Royal Flying Doctor Service to help them improve their operations. This presentation will describe the challenges faced, and the recommendations made, to improve those operations.

Steve Mazzuca is a Principal Data Scientist with IBM. He has a technical background that combines hands-on experience and knowledge of data analysis, quality management, process improvement and Lean Six Sigma tools and techniques which he uses to drive continual improvement into IBM account management. He is recognized as a leader who is able to work with diverse, global teams to drive improved quality of delivery in a measurable and sustainable fashion. He currently is leading  a team providing support to one of IBM’s largest outsourcing clients. He is also an inventor with 6 patents and 1 pending.  He sits on the Technical Advisory Boards for SUNY College at New Paltz and SUNY Ulster Community College as well as serving on the Board of Directors for the Mid-Hudson Workshop for the Disabled.